Formation - Tour Guide Excellence Training du 18 au 20 novembre 2019
Dédiée à l’industrie des croisières et animée par Beth HATT, fondatrice de Aquila Tours, voyagiste et formatrice d’excellence de renommée internationale basée au Canada, cette formation s'articule en 3 modules:
- lundi 18 novembre 2019 de 17h à 19h dans l’auditorium de la CCISM - Conférence « Shore Excellence »- entrée gratuite
- mardi 19 novembre 2019, 9h-12h et 13h-16h - Formation « FCCA Frontline & Customer Service training »- au tarif de 10 000XPF/ personne (petit déjeuner offert)
- mercredi 20 novembre 2019 de 9h-12h - Formation « Guide touristique - au tarif de 5000XPF / personne (petit déjeuner offert)
Beth Kelly Hatt founded Aquila Tours in 1982, and is Director of Aquila’s Center for Cruise Excellence. A visionary not just for her business, but for her industry and her community, Beth is also a leader in the tourism industry. Aquila is a Canadian tour operator with over 35 years of experience in the travel industry and 30 years of providing shore excursions to cruise lines in their home port. Aquila is highly respected within the cruise industry and is often named as one of the best tour operators in the world by cruise executives
With the encouragement of top executives at major cruise lines, the Aquila Center for Cruise Excellence was established in 2007, offering workshops and customized training programs for Tour Operators, Tour Guides and Destinations. In 2010, Aquila’s Center for Cruise Excellence became the official training partner of the FCCA (Florida Caribbean Cruise Association) and launched its online training program, Tour Guide Excellence International Certification with certified tour guides in over 55 countries worldwide. This innovative program provides cruise-specific tour guide training that establishes a standard for Tour Guides in the cruise industry.
Beth has been recognized with numerous awards and accolades, including being named one of 25 People to Watch in Atlantic Canada, and one of the Top 100 Most Powerful Women in Canada.
Renseignement et inscription: firstname.lastname@example.org / 40 47 27 08